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Online Support

We provide quick help or you can book services and solve basic issues.

Live Chat Support
Real-time chat with a technician.
Helps users quickly explain their issue.
Start chat
Remote Support Assistance
Use these tools so our technician can connect to your system.
AnyDesk TeamViewer
Support Ticket System
Customers submit issues through a form.
Knowledge Base / Help Center
Articles and guides for common problems:
Slow computer fixes
Wi‑Fi troubleshooting
Virus removal steps
Printer setup guides
Service Request / Booking Form
Customers can book services such as:
Laptop repair · Desktop maintenance · Software installation · Data recovery
Contact Options
Include multiple ways to reach to us:
Phone number: 84460 80334, 98605 80334
Email: info@pranjalenterprises.com
WhatsApp support: same numbers
Physical address: Flat no. A - 3, Archana Apartment, Behind Manohar Cloth Center, Hadapsar, Pune-28
Business hours: 10 am to 8 pm

7. Frequently Asked Questions

Quick answers to the most common service queries.

It depends on the exact problem and parts availability. Many software issues are solved the same day, while complex hardware repairs may take 1–3 working days.

Yes. We provide on‑site visits for homes and offices within our service area. You can request this while booking a service or during a support call.

Our standard visiting charge is Rs. 350. After diagnosis, we will share a clear estimate before starting any repair work.

Yes. You can contact us via WhatsApp or call with your name and device details, and we will share the current status and expected completion time.